T: 1300 133 226
Pratt Safety Systems (the Company) warrants its Goods and Services against defects in materials, treatment or workmanship and further warrants that the Goods and Services will conform to specifications for up to 12 months from the date of invoice. Any claim for warranty must be in writing, to the Company, notifying of any defects or non-conformance with the product specifications. The company reserves the right to verify the warranty claim.
Upon acceptance of the claim, the Company will then process the claim under the following conditions.
Our goods come with the guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
The Company reserves the right to repair or replace the goods, the choice of which is at its discretion, if the failure does not amount to a major failure.
The above warranties do not apply to defects or damage to the Goods and Services arising from any improper use, storage, modification or other misuse not in accordance with the specifications or directions for use, whether by the Purchaser or any third party.